How to help your team avoid rework

🎁 A ready to use template with 10 clarifying questions every developer should ask before starting to work on a user story

Here’s a typical refinement session:

The Product Owner walks through a story, asks, "Any questions?" and gets nothing but silence.

It's one of the most common frustrations I hear from Agile teams.

Developers are not asking questions.

But why?

The most common reason people have found is that their environment, the way the stories are presented, the format, the culture, all of this, is telling them not to.

Refinements are intended to get developers to ask the right questions at the right time… before the code is written.

In practice, however, refinements are quiet. Product Owner reads a ticket aloud, developers nod politely, and everyone disperses to "figure it out during dev."

Then, two weeks later, there is rework.

How do we fix this?

In this post, I'll share 9 practical techniques for creating conditions that naturally surface the 10 clarifying questions that matter most.

Plus: There is a template included that you can use implement these techniques in your refinements 🎁.

Let’s get started.

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